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Terms of service

These Terms & Conditions govern the use of Geminae’s website and services. By placing an order, you agree to the following:

1. Orders & Payments

  • Orders are confirmed only after full payment.

  • Customers are responsible for providing accurate details (address, phone, name).

2. Products

  • All items are made-to-order.

  • Colors may vary slightly due to screen and lighting differences.

3. Shipping & Delivery

  • Kuwait: 1–3 business days after completion.

  • International: Delivery times vary by courier.

  • Customs/taxes are the customer’s responsibility.

4. Returns & Refunds

  • No returns or exchanges, except for proven defects.

  • Issues must be reported within 24 hours of receiving the order.

5. Cancellations

  • Allowed within 24 hours of payment.

  • After this time, cancellations are not accepted.

6. Intellectual Property

  • All content on the website (logos, images, text, designs) is the property of Geminae and may not be used without permission.

7. Governing Law

  • These terms are governed by the laws of Kuwait.