Terms of service
These Terms & Conditions govern the use of Geminae’s website and services. By placing an order, you agree to the following:
1. Orders & Payments
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Orders are confirmed only after full payment.
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Customers are responsible for providing accurate details (address, phone, name).
2. Products
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All items are made-to-order.
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Colors may vary slightly due to screen and lighting differences.
3. Shipping & Delivery
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Kuwait: 1–3 business days after completion.
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International: Delivery times vary by courier.
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Customs/taxes are the customer’s responsibility.
4. Returns & Refunds
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No returns or exchanges, except for proven defects.
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Issues must be reported within 24 hours of receiving the order.
5. Cancellations
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Allowed within 24 hours of payment.
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After this time, cancellations are not accepted.
6. Intellectual Property
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All content on the website (logos, images, text, designs) is the property of Geminae and may not be used without permission.
7. Governing Law
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These terms are governed by the laws of Kuwait.