PAYMENTS AND INVOICES

1. PAYMENTS METHODS

At gemiinae.com we offer a range of secure and convenient payment options to accommodate our customers locally and internationally.

Available payment methods include:

• KNET – for customers in Kuwait

• Visa & MasterCard – accepted worldwide

• Apple Pay – available on supported devices

• GCC Payment Gateway – for customers within the Gulf Cooperation Council (GCC)

All payments are processed in the selected currency at checkout.

2. PAYMENT SECURITY

The security and confidentiality of our customers’ payment information is one of our highest priorities.

We use secure, encrypted payment gateways and the latest industry technologies to ensure that all transactions are processed in a protected environment. Our e-commerce platform complies with internationally recognized information security standards and follows strict Payment Card Industry Data Security Standard (PCI DSS) requirements.

This means that your payment details are handled with the highest level of care and are never stored or shared beyond what is necessary to complete your purchase securely.

You can shop with confidence knowing that every transaction is protected within a private, integrated, and secure payment system.

3. INVOICES

An official invoice is issued for every completed purchase.

Your invoice serves as proof of purchase and includes all relevant order details. It will be sent to you after checkout through one of the following channels:

• Email

• WhatsApp (when applicable)

Please ensure that your contact information is accurate at checkout to receive your invoice without delay.

If you require a copy of your invoice or have any questions regarding billing, our customer support team will be happy to assist you.

ADDITIONAL NOTES 

• All payments must be completed in full before an order is processed or shipped.

• Orders will not be confirmed until payment authorization has been successfully completed.